Since one week we are safely back in Germany. Work has caught us up immediately therefore today
I am writing you.
We are very happy with our Sri Lanka journey as the service provided by your Sri Lankan partner was fantastic.
After this small incident the new car came promptly, the hotel manager in the Lighthouse Hotel (our next stio) also ask about how are we doing
and of course even you were calling from Chennai. We really felt being in good hands
Also our "new" driver was very good, whole time we felt safely with his driving style and gave us good information about the sightseeings.
The selection of hotels was also fine.
Our favourite was the Lighthouse Hotel in Galle Of course in some area (e.g. Uda Walle NP) we understood that there are only few hotels in a remote area and we understood we had the best in this area. so also no problem.
All together we enjoyed our journey and I really appreciate always your prompt, very friendly, very professional way of communication and service.
Really thank you a lot, dear Parvathi!!!
Had Mr Subbu been to Berlin for the ITB this year? It was finished on the same day we had arrived back in Berlin. Would have been fantastic to meet him.
But I hope to see you soon once in Chennai!
All our best regards and thank you for being in your very good hands,
Daniel and Sylvia
I am writing to convey my thanks and appreciation for the excellent services rendered by Ms Parvathi and Fulcrum Travels for our recent trip to Pondicherry. The 12 seater Tempo Traveller was very well maintained, neat and clean and comfortable.
A special word of appreciation for the driver Mr Thanga who was courteous, punctual and always available on call and drove the vehicle very well, ensuring there was no discomfort or cause for alarm at any time.
With warm regards,
Brig K Sampath (Retd)
Thank you very much for a very good holiday arrangement. The scheduling and the bookings were good and you were always at hand to help out when needed. The drivers were very good with exception of the personnel who were allocated in Vijayawada (they were either disinterested or late).
Anyway apart from that – the hotels were superb – specifically Varun Novotel and Taj Vivanta. The drivers (Balaraju and Nagaraju) were very knowledgeable and helpful in both Hyd and Vizag. We were able to see all the places we wanted to visit.
Very nice holiday. I only wish we could have spent more time in Vizag. Clearly a very nice under appreciated place.
Latha and Shankar.
Dear Parvathi & Capt Subbu,
This has been our third outing with Fulcrum in the last 18 months and all the trips have been an amazing experience for us. Thanks a lot for all the help and support that you have provided for quickly organizing a tour for our family at a very short notice. The tour plan was just perfect and we had ample rest time also in between and it helped my parents (aged 70 & 65). The hotel and cab arrangements were very good and overall we are very happy with the tour.
Thanks and have a Happy and great new year
We had a wonderful trip and are back.
Thank you for all your help and guidance, which made this trip possible.
In fact I nearly gave up.
You help and encouragement made the trip possible.
I want to come and thank you personally; the heat is too oppressive.
Shortly I will come and see you.
Thanking you and with kind regards,
The trip was very good, and everything was well organised. Due to difficult weather conditions, we couldn't make it to tsomgo lake, but there were some good alternatives.
Thanks once again...
Prof. Manu Santhanam,
Dear Captain Subbu,
Warm greetings with sincere folding of hands. I hope this finds both you and your namesake Subbu excellently well.
It's hard to believe that we've been back for two weeks already. Which is a roundabout way of apologizing for my delay in thanking you for all the flawless arrangements you made for the two of us and for checking in on us so conscientiously almost every day that we were in the south. As in South!
Zero being an Indian concept//invention, it's probably appropriate for me to say that we had a grand total of zero (0!!) complaints.
On top of which you gave us Mohan, the world's best driver. He was extraordinary as a driver. And a delight as a person. We will never figure out quite how he knew exactly when and where to find us every time we came out of a temple or a palace or a market.
And it was a pleasure meeting you. Before I start on my next career, I will ask for permission to use you as my entrepreneurial and organizational role model!
In large part thanks to you both, India was all I had hoped it would be. And much much more! The same goes for Langley, whose art—so he claims—will never be the same again.
Personally, I think my whole universe has been rather pleasantly rearranged!
The true irony is that in spite of what everyone says and thinks, the culture shock is not arriving in India but in coming back. To a world where there are only two at most three colours!!
A thousand thankyous. I hope we'll be back. I hope we'll meet again. And I hope we stay in touch between now and then.
With folded hands,
Greetings Capt Subbu,
Very nice of you to follow up with us so soon. We continue to be impressed with you, Subbu, and your staff.
Yes, Naik delivered us perfectly to our seats on the train in Mumbai. The trip was indeed the adventure you predicted. We arrived in Delhi safely and were immediately taken care of by Dan Ware's representatives. A very smooth transition.
Now we are in Johdpur after an interesting and busy stay in Delhi. We still think very much of our trip through the South and will continue to do so when we return to the US. Of course we will be happy to give you a more detailed critique then.
For now please relay our warm regards to Subbu, and also to our favorite driver in all the world -- Mohan.
Many thanks again.
Yes, with folded hands,
Dear wonderful friends,
Thank you so much for organizing an unforgettable experience in India. I can't imagine it could have been any better. You picked for us wonderful drivers and guides (especially Mahesh and Pandey), fabulous hotels, greats spots to stop, and a good schedule. Your thoughtfulness in staying in touch and supervising our progress was amazing. And I know you were doing a lot behind the scenes that we weren't even aware of.
Thank you, thank you, thank you.
Thank you Parvathi for your new year greetings and I reciprocate the same.
In fact I wanted to speak to you on our return from Sri Lanka but due to our visit to Bangalore for a week, purchases, visit to kutcheries etc I missed contacting you.
We had a wonderful time in Sri Lanka and our driver was very efficient and helpful. Pity he can't speak Tamil but he was very very helpful. Perhaps you can ask him to help your future customers.
The itinerary was good. If I could be permitted to make a suggestion you can give this as one of your suggested packages. If possible I would add Anuradhapuram (as we were very close to the place anyhow) and Sigiria (in fact the driver took us to this place on our return- It was sunset and we could not see the whole place). Perhaps you can add one more day and add Trincomali as well - subject to your clients convenience and the purse!
Thanks once again.
Happy new year!
We had a great time in Nainithal.
we liked the Hotel - the rooms were nice and warm. The staff were very helpful and efficient.
The vehicle came at the correct time and we reached as per schedule. The long drive was made comfortable.
The driver Satish was really good as driving was tough due to zero visibility but he managed very well.
Over all a trip to remember. And we will definately like to plan our holidays with you.
Thanks again for making our holiday memorable......
Regarding the Tour arranged by Fulcrum, I am really thankful to the whole team of Fulcrum. On the whole the trip was so good and we all enjoyed well.
My Mother was so happy on the Trip as she enjoyed a lot.
I Appreciate the efforts and the fantastic arrangements by Fulcurm and we did not face any notable issues during the whole 10 day trip.
Thanks a lot...
Very good tour. The accomodations and food arrangements were nice and we were able to enjoy almost all the attractions that we wanted to see. The driver provided was knowledgeable and was very good in taking good care of us. Vehicle was in good condition as well.
Special thanks to you for helping out when there were issues with some of the hotels.
Hotel Specific feedback as below:
Serai was the best in terms of comfort.
Kings Sanctuary – probably requires a fair bit of refurbishment. Looked a bit old. The safari was good.
Windflower was excellent in terms of hospitality. Hoysala was also very good and we had quite a few children’s activities in both places.
St Marks was professional and caring.
Lalit mahal – probably is getting a old… May be you can suggest some other place to your other guests.
Shankar and latha.
It was a very nice Tour. We appreciate your arrangements made for us. Our transportation, and accommodations were perfect. Special thanks to the vehicle driver. He takes care Right from the day we landed at Delhi till we were dropped. Excellent guiding & driving ! You were so accessible those few times when we had a question... It was a trip which will be truly remembered by us. Thank you so much for your support. One thing is vehicle you arranged for us have no music system. Since almost 3 days we were in travelling. some wat boring without music.. Take care of this minor problem also..
A big thank you for helping us do a great show (ICI - ACECON 2010). It would not have been possible to have this achieve this wonderful feat without you and Capt Subbu. You guys rocked. I cherish every moment and will remember it for rest of my life.
K P Pradeep
Editor-in-Chief | Publisher
At the outset let me thank you for the services. The entire trip was enjoyable despite the unfortunate bandh in Kerala. It impacted us the least thanks to the last minute accommodation to the itinerary which I think was managed well. Thekkady Wild Corridor was an excellent resort with a great view and serene surrounding. The staff was very courteous. Sienna Village in Munnar was a small beautiful resort also with a good view from the balcony. Thoroughly enjoyed the stay in Munnar amidst the scenic tea plantations. The driver was very cooperative throughout the journey, enthusiastically taking us wherever we wanted him to take us and more than willing to stop at spots we wanted him to stop. Overall it was an experience to remember and cherish.
Would certainly recommend the service to friends.
We would like to thank you for all the arrangements. We had a wonderful trip. As planned we started off our trip on the 16th. Visited Balaji Temple and then later went to Bhimshankar. 17th we visited Tryambakeshwar & Panchavati, at night we had one darshan of Shirdi Sai. 18th again we visited the shirdi temple and visited places around the temple. 19th morning we againg managed to have our 3rd darshan of SAI. On our way back to Pune we also visited one of the Ashta Vinayak Temple and another Vishno Devi Temple.
We are looking forward for another wonderful trip similar to this.
Good Morning. I am sorry I could not talk to you yesterday as I was in a meeting from Morning and it was an important Directors' meeting and hence I just could not talk to you. We returned from Shirdi on Sunday night and we had a fantastic darshan there. The hotel was really comfortable and the drive from Pune and back too was good. Thanks so much to you and special thanks to Parvathi for the interest she had taken to make our trip comfortable.
As regards our office excursion, I finally got an approval from my COO (yesterday's meeting) and I shall contact you shortly with the possible dates in July.
Thanks again for making our 25th Wedding day very very special.
I would like thank you and team Fulcrum for all the arrangements for the tickets / hotel booking for family holiday at Singapore and KL.
We had a wonderful holiday at Singapore and Kuala Lumpur. We had a smooth check in at Grand Continental Hotel at KL and the rooms were pretty comfortable.
Thanks very much once again....!
We planning a short holiday in Sept '10 to Sri Lanka ... trust you can work out some packages for this trip.
Thank you so much for mail.
The trip was extremely good and the driver as well as the vehicle is really good. The stay in the hotel is excellent. We really appreciate your excellent service.
We really had a great stay in Misty Woods. The property is really good ---tucked away deep inside the woods. The service provided was also very nice. In fact I got the accomodation for the additional guest also. We enjoyed the whole trip. I am also happy about the services provided by you and fulcrum tours.
Thanks and hoping to get an opportunity to utilize your services soon.
We just landed back from KL and thank you so much for making it such a wonderful trip.
We gave the Team Fulcrum such a short notice, but the way the trip was organised and arranged by Fulcrum and its partners made us all feel as if we had planned it well in advance!!
Look forward to staying in your resort coming up in Kumbakonam
With Best Wishes
Director - Strategy
Cairn India Ltd
Dear Subbu and Capt. Subbu,
Thank you for your mail: I had hoped to get in first with a mail to you! Helen and I will regard this as a lifetime experience, and all thanks to you two and the meticulous planning.
We have already given your details to our travel agent in our town, and we mention you everytime we talk about our trip: we would naturally recommend you to anyone thinking of coming to India.
Best wishes, and every success in the future. (Two pics attached: just sorry I didn't get one of the Senior Director!).
Thank you for your message. It is not for you to be thanking us but the other way round.
We had a most excellent and broad tour of India with this attributable to your faultless organisation, It was great to do the tourist circuit in the North, have insight into the proffessional environment in Chennai, and then some relaxation in the beautiful surroundings of Kerala. It was our first trip to India and was just fabulous!
Your company was enourmously attentive to detail and nothing was overlooked. It was a very happy tour for us.
With best wishes,
Guy and Jessica Rooker
Dear Subbu and Capt Subbu
Many thanks for a great trip. Your care and attention was greatly
appreciated and I will have lifelong memories.
With many thanks for your hospitality.
Lt Col Peter F Hill M.Chir FRCS (Orth) RAMC
Consultant Orthopaedic Surgeon
MDHU Frimley Park
Frimley Park Hospital NHS Foundation Trust
Surrey GU16 7UJ
Thank you for the most wonderful experiences we had in India. We will come back one day to see much more. You planned a great trip for us and we are still enjoying the memories of it.
Sally and John Owen
Dear Mr Subbu,
It is us who thank you very much for the very satisfying trip around your country and all the trouble you took over us. Give our thanks and regards to Captn Subbu as well.
Hope to see you again (when we come back to India!).
Antonio and Elizabeth Puig-Rosado
Dear Subbu and Captain,
We greatly enjoyed our time in India which was in no small measure due to the efficient and friendly service provided by you all. We would love to revisit India and see more of your country, though unfortunately that will not be possible for a year or so. We would certainly consider using your services if and when we return to India. We will also be recommending you to any of our friends who are planning to visit India.
As you can see we got back OK though there was a slight degree of worry when the taxi driver you had organised to take us to the airport failed to arrive. Luckily the Backwater Ripple got someone else so we made it on time. Delhi international airport was total chaos with thousand packed into the space all pushing and shoving. It took 6 hours of queuing before we finally got through to our gate. Maybe we'll give Delhi a miss for further trips though things may be better once the airport is rebuilt.
Anyway, thanks again for looking after us both so well. We hope to see you again in the future.
David & Maggie Sherlock.
Thank you for your email. Mandy and I had a wonderful trip in India and I certainly compliment you on the organisation of your tour which was run extremely well. We will certainly be back. Please pass on my thanks to Captain Subbu and Lalit.
Richard and Mandy de Steiger
WOW! What a fabulous visit you arranged and managed for us!!! You,
Captain Subbu, and your other personnel were marvelous, friendly, and
caring. In addition to your kindnesses, Captain Subbu discreetly watched
over us like a mother hen - and, believe me, we needed all his help.
Between your arrangements and the incredible hospitality of our Chennai
hosts and hostesses, this was one of the best trips we have taken in our
long life of many trips.
We fell in love with India and all the people with whom we came in contact.
You have so much to be proud of!
Thanks to all of you, we are reading books and watching DVDs about your
country and your people and your history and your culture. This was our
first visit - we hope it won't be our last!
We appreciated all of our more than comfortable accommodations. Also,we
appreciated your paying for our four extra nights at the Ambassador in Delhi
so that we could get a better rate. We did ask for and look for you in
Chennai several times, but somehow didn't connect. If you will please tell
us the amount of the charge for those four nights, we will fax you our
credit card number (don't worry - not AMEX this time).
With our warmest regards,
Delores and (Dr.) Marvin Steinberg
It was really a memorable trip for all of us.
We had a great time during our stay at Talakona especially the walk to water fall and the trek next day morning. We not only enjoyed the trip but learnt some very good things which we can carry forward with us for rest of life. We are really lucky to get a friend like you from whom we can look to learn many things.The food too was amazing.
I am attaching couple of photos. But many other wonderful moments are captured in my mind J
Thanks & Regards,
Mahi & team
Dear Mr Subramaniam ,
Good day . The training program that you had done with Lotte India corporation limited had indeed made a everlasting impact on all the people who had the oppurtunity to avail their presence for the same . I was suprised to find that the other employees of the concern who did not come for the program had a cult in the mind set that they have missed something special which in itself says how good the program was .
The program as such had inculcated people to come out of the mind blogs and now days the relationship between people has improved to a great extent .
The training program has evinced an output which does excel the expectataions as such . A special word of thanks is due to
Mr Subramaniam who had executed the program in such a way that it was a program involving fun and learning .
I wish that we as an organization would have the oppurtunity to conduct similar programs in near future.
Looking ahead towards a long term friendly business relationship .
Thankyou for understanding our blights and being sympathetic, also for not
taking money that we owed you, most sincere of you to do that for us, many
thanks. I passed on your regards to Natalie and read the email over to the
phone to her, she was most touched by your words, and we again have to reitterate the level of service you gave to us. It was a very comforting feeling, to know that if we did have any issues, then had a contact point. You never get that level of service back home when booking package deals, and once they have your money then that is it, and your on your own, such a credit to your company, and I will most certainly recommend you to anyone that wishes to tour India and needs guidence. Right from the minute I stepped into your house (the office)with Mr Samindra Dasgupta who's wife Anitta and himself had recommended you, your welcome was with warm hospitality and made you feel like a valued customer from the onset as listened to what I wanted, and you was able to get me what I desired and was excellent value for money. Maybe the English tour operators should take a trip to India and see how you operate and get some tips!.. Anyway as I stated in my last email, just put down to an experince, and you have to move on, and not dwell upon it, after all life is all one big experience in my eyes.
The next time I am in Chennai, I will try and pop over on a weekend, and personally thank you. I will have to send you the photo's through my work email address as virgin seem to have changed things, and can no longer send attachments, what kind of provider is that!!. Again many thanks for you time to listen, most appreciative.
Great people do great things… its about my first OBT. Yes i have draw together the words to express my gratitude for our team heads who made the week end a wonderful time.
No reason to bid a smile to others but we have a lots of reasons to thank this organisers. Few of them are here…
The captain Subbu from the fulcrum created the ground warm and sometimes heat. The guidance and the experience he shared with us in deferent segments will help us in the days ahead. I wondered on looking towards the power we reached when we are being as a team and works out. He extracts the talents from every one and the magic he made us proud to be in our admin family.
The team we are the real TEAM… I AM PROUD OF BEING IN TO THAT.
Dear Capt. Subbu,
I want to thank you for your efforts that you spent in order to make my Indian experience so confortable and interesting.
Best regards, and I hope to contact you again to arrange a new tour in the magic India.
Dept. of Innovation Engineering
University of Salento - Lecce
it was pleasure to being in India. Unfortunately, my stay was to short as for other obligations in my company. However, I intend to come back to India again in due time and would than appreciate your arrangements and services.
With kindest regards,
Dear Mr. E.S.Subrahamaniyan,
Thank you for your excellent arrangement of BEFIB Conference. The movement among the airport, the hotel and the conference place was quite smooth. I hope I have a chance to ask you the arrangement of my travel
in India in the future.
It was really a pleasure attending this seminar.
Since this is a new material, it will take little long time to adopt in actual practice, but we will be doing on experimental basis at our 4000 MW plant at Mundra, Bhuj.
An excellent team work put up by M/ S Fulcrum & especially everybody was praising regarding the individual attention provided to them. Top of the hospitality provision was FILTER COFFEE at conference time. As now a days in Chennai almost all the hotels when asked for the coffee – provide us the NESCAFE !!!!!!!!!!!!!!!
All the same I should thank everybody in this team& especially to Dr. Gettu for giving us this opportunity to attend & learn about advancement in Civil Engineering field.
Chief Manager (Civil & structural Designs )
Thanks Capt. for the follow-up. It is great to have made this trip with you.
ERNST & YOUNG ®
Ernst & Young Pvt. Ltd
Risk and Business Solutions
Badrinath P.Midthe | Director | Risk Advisory Services
thank you all for making this trip memorable. I am sure the regulars ( who had been on the previous treks) will agree that this trek was by far more challenging and adventurous and terrain was not easy. As in any event there will always be some scope for improvement and I would like all of you to spend some time and pen your thoughts.
A special thanks to Capt. Subbu, you lived up to your title.
Ernst & Young Pvt. Ltd.
Chennai, Tamilnadu 600018, India
Thank you for considering the environmental impact of printing emails.
Hi Ravi & Captain,
All our people enjoyed the trip and stay. Just look below comment of one of the participant. We have received few more mails like this.
Thanks Ravi and sorry that i troubled you on your holiday. Special thanks to Captain also.
A Umamaheswari | Executive | Global Tax Advisory Services - Learning &
S R Batliboi & Co.
Chennai – 600 018., Tamil Nadu 600 018, India
Thank you for considering the environmental impact of printing emails.
Thanks for the e-mail and the beautiful photos of the Akshardham temple. It is really magnificent with the water in the moat and at night with the lights on it. It really is an impressive building! Thanks for taking us there. We would never have had the opportunity otherwise.
We had one day of sightseeing in Mumbai but decided to give the last day a miss because we were going to spend the whole night sitting on the plane. It was a good decision because we spent a bit of time at the pool and a bit doing last minute shopping for curry powder, dates, some linen and other small items (saffron). etc and generally just relaxing. The flight back was a bit of a nightmare because someone was sick in the aisle which was pretty revolting.
We are so glad we visited India and saw all the things we saw with you. It was great that you know your birds and could share your knowledge and enjoyment of nature with us. We enjoyed that. When you visit us, we can show you our birds and beautiful country.
Country Head – South Africa
FFE Minerals (FLD’Smith)
Capt. K. R. Subramoniam
As you already know, I was frequently making extended business trips to Chennai during late 2006 & early 2007. During this period, I came in contact with “Fulcrum Tours & Travels” (hereinafter referred to as “Fulcrum”) in connection with securing reliable transportation arrangements during my numerous visits to Chennai, India from my home in the USA.
I was extremely impressed with “Fulcrum’s” ability to make complicated travel arrangements within and outside Chennai without a single failure. “Fulcrum” staff always adjusted to my frequently changing travel needs and consistently delivered what was promised. Especially considering Indian conditions of multiple uncertainties, I view “Fulcrum’s” performance in this area, to be truly remarkable.
Additionally, on several occasions, I had the opportunity to discuss other issues with Capt. Subramoniam of “Fulcrum” and was pleasantly surprised to find out about “Capt.’s” skills in the area of “Team Building”. I am sure that initially he picked up these special skills while he was in Army. However, he really took a keen interest in this area and developed some excellent training programs which are now being offered through “Fulcrum”. I am confident that most medium and large size Indian companies will significantly benefit from these programs.
During my 30+ years of large scale Project Management work in the USA, I have been involved in several “Team Building” programs. As I was sharing some of my experiences in this area with Capt. Subramoniam and one of his “Fulcrum” partners, I realized how developed “Fulcrum’s” programs already are. I am absolutely certain that with passage of time, these programs will only get even more targeted and effective.
I would strongly recommend that the management of any medium or, large size companies in today’s India, seriously evaluate benefits of Fulcrum’s “Team Building Programs” which I am sure, are being continuously developed and customized by Capt. Subramoniam and his colleagues.
Director – Project Risk Management
Foster Wheeler North America Corp.
Dear Capt. Saab ,
C Mahesh Sharma
This is to earnestly thank you and MY FRIEND Subbu for all the effort and arranging for our Masinagudi trip last weekend .
It was all very well organised .Me and my wife had a wonderful short break .
Yet again thanks .
Chennai 600 003